The apps have become indispensable for those who have a smartphone, not only solve work or leisure needs, but have the ability to manage our time and have a great effect even on our lives. What happens if suddenly the apps are no longer downloaded to the Android smartphone, releasing a Play Store error that does not allow you to download? Probably you will panic, but do not worry, because surely there will be a solution, just follow this guide.
After seeing how to free up space on Android and fix insufficient space, below we will see how to fix Play Store error when the Android apps do not download on Samsung Galaxy S, Galaxy Note, LG G, Moto X, Nexus, HTC and other Android devices. To know this, continue reading this guide.
What to do when I get insufficient storage Play Store error
Sometimes you may not be able to download applications to your device due to insufficient space. In this case you will have to delete some things from the device to make space. Check to see if you have too many photos or videos that can take up a lot of memory. Move these files to your computer to increase the device space.
If you need more space, you may need to uninstall some applications to make room for larger applications. To uninstall applications, go to the Settings menu and search for applications or in the Application Manager. Now click on the applications you want to uninstall and you will have the option to uninstall the application on the next screen. Click uninstall and confirm.
Alternatively, if you have the latest version of Android, you will be able to long press the application you want to uninstall and you will automatically see the options to uninstall the application at the top of the screen. All you have to do is drag the application icon to the uninstall option on the screen and the application will be uninstalled.
What to do if I receive the error DF-BPA-09 “Error Processing Purchase”
This error is related to the Play Store Service and not specifically to the device. Clear the Google Services Framework data to resolve this problem. Follow this procedure to remove data files:
- Enter the Settings menu of the device.
- Click on the App or Application Manager.
- Scroll through the list of apps and search for Google Play services.
- On the next screen, click on Memory-> Manage Space-> Clear All Data and then OK.
Once you’ve deleted your data, enter the Play Store and see if this Play Store error has been resolved. If you still have the same error on the screen, log in to the Google Play site from your computer, install the app on your device via your computer and now the app will work.
What to do when I see errors: Error 194, Error 495, Error 941, Error rh01, Error 504
These errors can occur due to a number of problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data from the Google Play Store and Google Play Services from the device and check if the problem has been resolved. For most of our readers who found one of these errors when downloading apps from the Play Store, this solution seems to have worked.
To delete the cache and data files follow these steps:
- Go to the Settings menu of the device.
- Click on the App or Application Manager.
- Search for the Google Play Store.
- Click and scroll down to search for the Memory-> Clear cache option. Click on it to delete the cache files.
Restart the device after deleting all files and then check to see if the problem has been resolved.
What to do if I get Error 911
When you get this 911 error, you must first delete the cache and data from Google services. We have mentioned the steps to clear the cache in previous solutions. If this does not solve the problem and you use a wifi connection that requires a login to the web page, authentication has probably expired. Access the new APN via the Android browser. Open the Google Play Store and run the app update again. If this method did not work, then the problem could be the wifi network.
In this case, simply switch to another Wi-Fi network and run the update. Error 911 should disappear with access to the new Wi-Fi network.
If the problem persists, then try using mobile data services instead of connecting to wifi. Close the wifi and now open the Google Play and download/update applications or games. However, this method is only suitable for applications and games that are small. For larger updates it is recommended to use the WiFi network to safeguard the excessive consumption of your mobile data.