Have you ever been unable to browse from your ADSL network or from an internet café, despite the connection being active? This can happen when there are a series of drawbacks, one of which is the classic impaled router, which can be resolved by restarting the router.

But if this is not enough to improve your connection or to remove the limited connection warning from your connection, here is a simple guide for Windows 8.1 on how to solve limited connection problems.

1) Restart the connection from the command line 

If the router has not been restarted, you can try to solve by going to the Windows shell and restarting the connection, what time you think this is to give you problems. To do this, start with the combination of the Windows + X  keys and from the drop-down menu that will appear, click on Command Prompt and write here:

  • netsh winsock reset
  • netsh int ip reset
  • netsh int ip reset
  • exit

Now you will reboot the system, when you return to the desktop environment, try to connect and navigate, the problem should be solved. In this way, among other things, you will have reset the tcp/ip values of your connection, but if that is not enough, then follow the next point.

2) Deactivating the energy saving of the modem

It happens that Windows occasionally makes some mistakes, one of those that could lead to the blocking of the internet connection could be the result of poor management of the modem by the energy saving system. And so something that should help us turns into a problem. We solve this problem like this:

  • Go to Control Panel
  • Select Network and Sharing Center
  • Here choose Change tab settings and right-click on the network icon in use and select Properties then Configure
  • Go to the Energy Savings tab and here turn off the Allow computer switch off the device to save energy.

Once this is restarted, and when you return to the desktop, check that everything is working.

If this is not enough …

3) Airplane mode

First thing, check that the airplane mode is deactivated. If so, go to Settings from the sidebar and here:

  • Change PC settings
  • Choose Network and then Flight Mode
  • Check that Wi-Fi connection is ON

If even this solution is not enough …

4) Reset DNS cache

Clear the DNS cache of the system, with the Windows + R combination you will start the Run function, here you can write ipconfig/flushdns and send. Restart again, and if the problem should arise, point 5 could be your last available solution.

5) Network Card Driver Update

The latest available solution is to find the latest drivers for your network card. Try to update them, it could be a problem of your device and can be resolved with an update.


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