It can happen to find yourself with an iPhone black screen but working perfectly. By “working” I mean that the smartphone continues to work in all its activities. Receive notifications, hear system sounds, use Siri and make phone calls using the voice assistant. Despite this, the screen is completely black, as if it were off. It does not respond to the touch on the display and this makes the iPhone if not completely unusable, but highly restrictive.

If you’ve ever had your iPhone black but working, you’ve probably thought the damage is caused by a display failure. In 90% of the cases this is not the case. Especially if you remember not to have dropped it, or if it has not suffered a power surge during the charging phase. Before bringing it to service and if it is out of warranty you will also have to pay several pennies, try to carry out the procedures indicated in this guide. The solution we propose to restore the functionality of the screen is very simple and can be done in a few seconds. Below I show you how to fix an iPhone black screen but working.

Repair iPhone black screen but working

Repairing an iPhone that has a black screen but you notice that the other features are regularly activated is a very simple operation. The procedure is slightly different depending on whether you have an iPhone 7 or later or an iPhone 6s and earlier.

For iPhone 6s and previous owners


It’s a very simple procedure if not obvious. The only thing you need to do is to hold down the Home + Power buttons at the same time until the Apple logo appears on the display (about 15/20 seconds).

At this point, as for “magic”, the iPhone will reboot and resume working perfectly, including the display.

For iPhone 7 and later owners


iPhone 7 no longer has a physical home button, but has been integrated into the display. So you need to make a different key combination. If you have this iPhone model, then you have to hold down the Volume Down +  Power keys until the Apple logo appears. The device will reboot and you can continue to use the phone.

This problem can be caused by a “freeze” of the operating system, which turns off the display but does not inhibit the other functions of the smartphone to carry out their activity correctly. It’s not a flaw of the iPhone, but it’s a process that can happen without a specific cause and it can happen very often on different versions of iPhone.

What to do if iPhone does not turn on

It may happen that, after trying the above procedure, your iPhone will not turn on. This means that the problem is more serious than expected, but before bringing the device to service there is one last attempt you could make. Know that the procedure I am about to describe leads to the formatting of the iPhone. Therefore, if you do not have a backup, you will not be able to recover the contents of your smartphone. Evaluate what to do before proceeding. On the other hand, if the iPhone does not turn on, this is a necessary procedure.

The first thing to do is try to start the iPhone in DFU mode. This is a particular mode that in the Android world is known as Recovery mode. It allows to recover the device when the operating system is damaged irreparably. To enter gem mode DFU you need to perform a simple key combination.

  • Connect iPhone to PC or Mac. Make sure iTunes is installed. If not, you can download it for free from the Apple website.
  • Now hold down the Home Power buttons for about 10 seconds at the same time.
  • After 10 seconds, release the Power button and continue holding the Home button for another 15 seconds.

You should see a message appear on iTunes informing you that the iPhone is in recovery mode. From the iTunes interface select the Reset iPhone button and wait for the process to complete. At the end of the procedure you should be able to configure the device as if you had just removed it from the box.


The problem of the iPhone with black screen but on is quite common and easily solved in most cases. But it is also possible that by following this procedure you can not solve the problem of black but functioning iPhone screen. This means that the situation is more serious than expected and the only thing left to do is to contact the Apple service center or the store from where you bought the iPhone. The display or some other internal component is most likely damaged.

Were you able to solve the problem of iPhone black screen but working? Let us know via comments.