iPhone is dead and won’t turn on? Do you see only a black screen and you can’t restart your precious Apple smartphone? Here’s what to do, useful solutions and how to proceed.
Your iPhone won’t turn on and it doesn’t work suddenly. A drama in the sense of the word, which affects many users who find themselves in front of a dead iPhone with a black screen, locked and free of life signs. What to do and what are the solutions? The causes can be many and sometimes the solution to the problem is simpler than it seems, without necessarily having to resort to assistance (which can often cost almost as much as buying back iPhone).
If iPhone does not turn us on then do not panic, but try to solve everything by following the methods that we will now indicate to you. Of course, if your problem is the broken screen there is no practical alternative to that of a repair at a specialized center, but if the fault is of a different nature you can easily proceed independently. Here’s what to do if iPhone doesn’t respond and doesn’t work.
Connect iPhone to the charger
iPhone suddenly turned off and you didn’t notice that the battery was slowly dying. Nothing serious, it happens to everyone sooner or later and now the only thing you can see is the black screen indicating a low battery and the power request (via the Lightning cable icon).
In some cases, iPhone may have discharged so much that the screen we just talked about does not appear, but don’t worry: all you have to do is immediately connect iPhone to your charger (obviously connected to an electrical outlet).
Certain special environmental conditions, such as too hot or too cold temperatures, or other apps can quickly lead to the complete depletion of the battery. In this case, it may take up to 30 minutes to review iPhones coming back to life: do not use it and do not disconnect it from the wall socket even if it is restarting its functions but wait for the charging to complete before removing it from the charging station.
Clean the charging socket
You have connected iPhone to the charger but nothing happens. It may happen that our iPhone by adding a little dust and dirt to the Lightning charging connector, perhaps accumulated over time simply by keeping it in your pocket.
In this case, a conduction problem may have occurred which could be the basis of a malfunction of the important charging socket and therefore of the iPhone itself, which may not respond to commands because it is not charged.
So the best solution is to try cleaning the connector with a small paperclip, illuminate the small hole well and be careful when handling any pins with which to remove lumps of deposited dirt. A sudden movement could damage the circuits that allow the iPhone to recharge so do not have and hurry and try to be as delicate as possible.
Forced iPhone restart
If the problem does not seem to be due to recharging, you may need to restart the iPhone: the procedure is very simple and varies depending on the device (since the new iPhone X and above have no home button).
In this case, to turn off iPhone, press and hold the power button located on the top right side of the device. If you are not able to do this then try to proceed with the forced reboot: this operation does not put your data at risk but allows a blocked and non-functioning iPhone to recover.
- To perform a forced restart of iPhone 5, 5s, 6, 6s: hold down the reboot/stand by button plus the home button;
- 7, 7 Plus, 8 and 8: not having the physical home button, to restart these models you have to hold the reboot/stand by button plus the volume down button;
- iPhone X, Xs, Xs Max and XR: in this case you need to perform a precise sequence that involves pressing and quickly releasing the button to increase the volume, then press and release the one to lower the volume and finally hold down the side button until the Apple logo is not displayed.
Connect iPhone to PC or Mac with iTunes
Did none of these methods work? Then try connecting iPhone to your PC or Mac with the latest version of iTunes installed.
Open iTunes and connect your iPhone via the USB cable of the battery charger and then wait for recognition (the operation may take a few minutes).
If your computer, fixed or portable, recognizes the connected device you are in good hands: iTunes should then proceed to restart the iPhone without too much trouble which would then return ready to be used.
Apple toll-free assistance and support
Have you tried all the methods but iPhone just doesn’t work? In this case then the solution could be to consult an expert.
Fortunately, Apple can also do it by phone via the special toll-free number set up for your country. For preliminary assistance and telephone support you can visit this page to get toll free no. for your country.
Moreover, through the official website of the Apple, in the Apple Support section, it is possible to contact a specialized operator by email or chat, starting from the start page for which type of device you need assistance.