iTunes does not recognize iPhone on Windows 10: how to fix

Have you upgraded your PC to Windows 10 and now the iTunes does not recognize iPhone on Windows 10?

Know that you are not the only one who has encountered this problem. It seems that many Windows 10 users are experiencing this problem. iTunes suddenly stopped recognizing every iOS device that is connected to the PC.

Even if the problem is common among all owners of Windows 10, there is no single solution to be adopted. There are several procedures that have worked for most users. In this article, I would like to show you the most common solutions if iTunes does not recognize iPhone on Windows 10.

iPhone and Windows seem a strange match, but you can make them talk without any problem. In fact you can very well sync iPhone and iPad with Windows 10 and share files and data. Let’s see how to fix if iTunes does not recognize iPhone on Windows 10.

What to do if iTunes does not recognize iPhone on Windows 10

1. Uninstall and install iTunes from scratch

The first thing I suggest you do is to uninstall iTunes from your PC. Next, download it again from the Apple site and run its installation.

Probably the iPhone drivers are corrupt. Uninstalling iTunes may remove damaged parts of the software, so you can install everything from scratch and fix it.

2. Update to the latest version of iTunes

It is always good to always have the latest version of the installed software. Whenever a new version of iTunes is released, it generally contains many improvements and bug fixes. For this reason, it is essential to always have the latest version installed.

Also know that whenever a new version of iOS is released, it is often necessary to also update iTunes to recognize the updated iPhone or iPad. This is because Apple adds support for new versions of iOS in the latest iTunes updates. So make sure you always have everything updated to the latest version.

3. Restart iPhone and PC

When you have problems with your PC, there is a universal advice that almost always works: restart your PC. This is because all the processes of the system are reset and any bugs are “avoided” until they reappear.

For this reason, restart your PC with Windows 10 and your iPhone. Then start iTunes and check if the device is now recognized.

4. Connect the iPhone to another USB port

Sometimes the problem could be the USB port of the PC. For example, it may have messed up the drivers with a specific port or it is slightly damaged and no longer reads the connected USB devices. So try connecting the Lightning cable to another USB port on your PC and check if the problem is solved now.

5. Use a different USB cable

The advice is to always use the original cable supplied. For example, it may happen that a non-original cable can create problems with the connection.

Another hypothesis may be that your cable is damaged, so it prevents communication between iPhone and PC. So try using another cable, if you have one.

6. Give consent to the PC

When you connect the iPhone to a new PC for the first time, you are asked if you want to give it permission to access your data. Be sure to give consent when this window appears, otherwise, iTunes will not be able to read the contents of your iPhone, making it impossible to connect.

7. Install the latest Windows updates

As a last resort, make sure you have all the Windows 10 updates installed. To do so, on your PC go to Settings -> Updates and Security -> Windows Updates and make sure there are no updates. If the system notifies you of the availability of new updates, run them.

In this guide, I wanted to list the most common steps to solve the problem with iTunes and Windows 10. If none of the procedures worked, then most likely a third-party app is creating an internal conflict. For this reason, I suggest you try using another PC if you have the possibility and check if the connection is made without problems. If you know other ways to solve the problem, let us know through the comments in this article.

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