How to solve Unfortunately Snapchat has stopped on Android. There are many reasons that can cause this error “Unfortunately Snapchat has stopped“. Once you start getting this error you cannot use Snapchat properly, to get rid of this annoying situation follow my step by step guide below.
How to solve Unfortunately Snapchat has stopped on Android:
Step 1: Open settings on your Android device. Once in the settings menu, you need to find the Applications option (if you’re using Android 5.0+), if you’re using Android 4.0 or earlier you’ll need to use the Other tab.
Step 2: Now tap the More tab. [I’m using Galaxy Note 3]
Step 3: Tap Application Administration from the list.
Step 4: Now select All applications.
Step 5: There you will see all your installed apps, tap on Snapchat.
Step 6: Now all you need to do is tap on Clear Cache and Clear data.
Step 7: Now go to the main screen and restart the device.
All done …. Have not you solved yet? Keep reading.
How to solve Unfortunately Snapchat has stopped on Android – Alternative solutions
This method is for all the latest Android operating systems.
- From an Android device, open Settings> Applications / Application Management> All apps.
- Scroll to the bottom and locate SnapChat.
- Touch SnapChat to open its settings.
- If you’re using Android Marshmallow or later, you’ll need to tap SnapChat> Storage to open your cache and data options.
- Now touch Clear data and Clear cache.
- Now restart your device.
Make a factory reset [Solve Unfortunately SnapChat has stopped]
You must create a full backup of the device before performing a factory reset. [ How to backup your entire Android device on your PC ]
- Turn off the device.
- Now press and hold the home button + Power + Volume Up.
- Release power button when you see the logo, but hold down the Home and Volume up buttons.
- Now when you see the Android logo, let both buttons go.
- Use the volume down button to navigate and highlight factory reset.
- Now use power button to select the option.
- You must select ‘Yes‘ when asked.
- Now wait for the process to be complete, once finished highlight “Restart the system now” and press the power button to select.
- All done.
Clear system cache:
- Turn off the device.
- Now press and hold the home button + Power + Volume Up.
- Release power button when you see the logo, but hold down the Home and Volume up buttons.
- Now when you see Android logo, let both buttons go.
- Use the volume down button to navigate and highlight the wipe cache partition.
- Now use the power button to select the option.
- You must select “Yes” when prompted in the next menu.
- Now wait for the process to be completed, once finished highlight “Restart the system now” and press the power button to select.
- All done.
If these methods did not work, you need to uninstall the Snapchat app and install the latest updated version from Google Play. If you’re still facing the same problem, I think you should try installing an old version of the Snapchat app that will help you get rid of Unfortunately Snapchat has stopped.